Call Tracking: Proven Results

June 20, 2017

No matter the business or practice, an easy-to-contact phone number is a must. In order for a client to order the product, contact customer service, inter-office communication, schedule an appointment, you need a phone number. For a professional medical practice, having a call tracking number helps with much more than just scheduling appointments. People are more likely to click call a tracking number online than email the professional.

More than just a means of tracking the number of calls

In a 2014 study by Google, the results show that 78 percent of consumers think the local address in an ad is important and 77 percent think displaying a phone number is important. Possible patients want to feel they are contacting a service that will not cheat them out of quality. If patients find it difficult to contact a practice, then they will be more inclined to seek services elsewhere. We can help professionals utilize what are known as “trust signals” such as a phone number, address, online reviews and more to help show patients that the practice is real and trustworthy. However, a medical professional may not enjoy the idea of having his or her personal phone as a main point of contact for patients. A call tracking number will be available for future patients and will help to track calls.

In the same Google study, 70 percent of participants prefer a call button on a website when using their smartphone.

It is important to listen to what consumers enjoy or find easiest to use in communication. Patients may seek a different practice than their current one if it is too difficult to contact. At Doctor Genius, we can help utilize call tracking and determine the most effective means of communication.

Using call tracking to help you

At Doctor Genius, we use call tracking to:
  • Track the number of calls a patient is getting
  • Help the professional differentiate between old and new clients before picking up the phone
  • Create effective tools such as a calling button on the website for easy-smartphone use access
We understand how to utilize computer, tablet and smartphone platforms to provide the proper view of a client’s website. In the same Google study, 70 percent of participants prefer a call button on a website when using their smartphone. At Doctor Genius, we can customize the call button and your website with the patient in mind. We will ensure the website is easy to navigate and has all of the mechanics to ensure the patient can directly contact the practice to schedule an appointment if necessary. We also offer our services in a variety of packages to provide potential clients with multiple options and services. We will spend the time to take all information into account before we determine which plan can most effectively bring in new patients.  If you are interested in Doctor Genius or have questions about our services, do not hesitate to call us at 877-477-2311.

Doctor Genius

At Doctor Genius, we work with clients to expand their private practice by helping them reach, engage and convert consumers into new patients. By offering high-end web marketing services to medical and health professionals throughout the United States, we help clients gain more profit and build trustworthy relationships with patients to initiate sustainable practice growth.

We construct a website for your practice, establish an active online presence, build and constantly update social media profiles, help you build stronger connections with patients, streamline the appointment scheduling process, funnel traffic from search engines directly to your practice website and much more. To begin the process of increasing the success and presence of your practice, give us a call at 877-477-2311.