Patient Experience (PX)
Automate patient communication to keep them informed, happy to share their positive experiences, and eager to learn more about your services.
The Patient Experience (PX) Platform sends out reminders to patients that start conversations and encourage them to share their positive feedback with others. Our patient-first technology was designed to make anyone, especially patients receiving medical treatment, feel happy, cared for, and heard. Our system uses a tech-forward approach to generate convenient appointment reminders that grant patients the opportunity to provide feedback.
PX Scheduler
Patient Engagement
Patient Reviews
Allow patients to set appointments that are integrated with your PMS calendar. PX Scheduler prioritizes upcoming availability within the calendar and attempts to fill those open time slots.
Book appointments based on open slots in your calendar.
Allow patients to reschedule an appointment based on your practice’s availability.
Use smart and innovative technology to empower and inform patients through our automated appointment reminders and recall campaigns. Here are just a few of the engagement campaigns we offer:
Send a reminder email to patients a certain number of days before an appointment.
Send an email to patients who are due to return for a followup and do not have any future appointments booked.
Send an email to patients on their birthday for a more personal connection to the practice.
Stay ahead of the curve with technology that seamlessly gathers patient feedback so you can position your practice as a proactive and convenient solution for quality care.
Instead of an email, send an SMS to patients that asks to leave a review for the practice.
Send an email to patients one day after an appointment that asks the patient to leave a review for the practice.
Patient Experience(PX) goes beyond customer acquisition by helping build lifetime relationships with patients. With tools to improve practice efficiencies such as automated appointment reminders and confirmations, PX eliminates manual tasks and helps you focus on making patients happier and healthier.
