No one likes to remain on the phone, going through the hellish battle of hearing an automated voice repeat the same ads between terrible elevator music for far too long. An independent consumer study from TalkTo found in 2013 that the average person spends about 13 hours per year or about 43 days on hold in a lifetime. Fortunately, the Support and Client Services team at Doctor Genius can offer the help that you need when you need it.
We’re here to help you
We not only supply support to clients, but we have a team of marketing specialists, support team members and sales representatives on standby to address any issues or answer any questions that you might have. We do not rely on an automated system to solve a client’s issue and will ensure that we find the solution for your needs. We throw away the annoying and challenging barriers that customers face when they have to speak with a machine or automated system to answer questions. In fact, American Express conducted a survey in 2011 which found that 67 percent of customers hung up out of frustration that they had to speak with a machine and not a real person. While our system will direct a caller to a specific department, we will be there to speak with the client as soon as we are able and solve their problem. We provide constant communication in order for you to get the most out of your website and our services. We also strive to offer quality content on a regular basis.
A high caliber of custom content
Our support team is also available to communicate with clients for any corrections or changes the client wants to make.
Along with our constant communication and strong support, we also provide clients with quality custom content for their website. We have a development team of specialists in-house who focus on creating quality content for your website that can address different types of medical practices. Our support team is also available to communicate with clients for any corrections or changes that you want to make. At Doctor Genius, we are here to help our professional medical clients:
- Establish and maintain an active presence in the Digital Market
- Utilize social media platforms and call tracking technology to bring in new clients
- Optimizing custom content on a website
- Helping the client operate an effective patient-retention system
- Communicate and work with Google for website search results
After we complete a website, a member of our support team will speak with you over the phone to review your website. At this point in the process, you will be able to request changes before the website goes live. Even after, our team will be available to help with other issues or questions you have. If you are interested in our services or have any questions, give us a call at 877-477-2311.
Doctor Genius
At Doctor Genius, we work with clients to expand their private practice by helping them reach, engage and convert consumers into new patients. By offering high-end web marketing services to medical and health professionals throughout the United States, we help clients gain more profit and build trustworthy relationships with patients to initiate sustainable practice growth.
We construct a website for your practice, establish an active online presence, build and constantly update social media profiles, help you build stronger connections with patients, streamline the appointment scheduling process, funnel traffic from search engines directly to your practice website and much more. To begin the process of increasing the success and presence of your practice, give us a call at 877-477-2311.
Doctor Genius relies on a robust search engine optimization strategy combining internal linking, structured data, and voice optimization to enhance your digital footprint. Rely on Doctor Genius’s expertise for consistent online authority and trust.
Boost your dental practice’s visibility with Doctor Genius’s specialized local SEO for dentists. Leverage Doctor Genius’s data-driven technology for comprehensive reporting and improved decision-making.
Case Studies and Reviews
Be inspired by the success stories of our satisfied clients. Check out the Doctor Genius reviews page to see how we can elevate your experience too!
