Dr. Tim Smith of Tim Smith Dental spoke with the Doctor Genius team to illustrate the difference he’s experienced in new patient calls since partnering with DG. His main concern was patients not finding him online and not understanding the primary services he provides that set him apart from others. With Doctor Genius, he’s seen a significant improvement in patient communication and an increase in new patient calls for specific services. He chose DG upon a recommendation from Next Level Practice (NLP), a nationally renowned dental consultant group. With DG, he found ease in terms of practice management and software integration, and he deems DG “easy” in helping him accomplish his goals.
Overview of Tim Smith Dental in Tyler, Texas
Dr. Tim Smith of Tim Smith Dental is a general dentist who treats all kinds of traditional dental conditions, with a heavy concentration on dental implants and cosmetics and serves patients of all ages. He came across Doctor Genius (DG) after a recommendation from Next Level Practice. After assessing our services, he felt that DG was a good fit for his needs and practice goals. In contrast with his previous marketing company, DG aligned with his vision and integrated well with his software and overall practice management. He describes DG in one word: "easy. It makes things easy."
"He describes DG in one word: easy. It makes things easy."
Before DG: Misrepresentation of His Practice Online Resulted in Fewer Patient Calls and Acquisition
Dr. Smith’s biggest problems were that patients could not find him or the services they sought online and that they didn’t know how his practice differed from other providers. As he puts it, with Doctor Genius, it really helps us to let them know “what we do, what we do more of than other practices, and what we specialize in within this practice.” For example, his practice caters a lot to wear cases, which many other dental providers do not offer or like to perform. This sets his practice apart from others in the area, but ranking for these services is important to bring patients in.
"...with Doctor Genius, it really helps us to let them know “what we do, what we do more of than other practices, and what we specialize in within this practice."
Learning How to Communicate with Patients Can Improve Patient Retention
One aspect of Doctor Genius that Dr. Smith favored above all else was the seamless communication between patients and the office, as well as communication within the office. Everyone is on the same page when it comes to managing and promoting the practice. According to Dr. Smith, “It has also helped patients not only get in contact with us but also find us and know what this practice is about.” Two advantages of the DG method are that it links patients to your website, which also helps them learn more about the practice, and it helps patients know whether your practice is right for them, even before they come in.
Enhance Patient Communication & Witness Practice Growth
Communication is key in all relationships, and that goes for patients and doctors. We specialize in marketing and patient acquisition, which, in large part, relies on having great communication. Many of our services and products facilitate proper patient communication, keeping your practice, team, and brand uniform across the board. Along with that, we help patients understand your practice vision from the get-go so they know exactly what you offer and what sets you apart from the rest.
If you are seeking a boost in your online presence, improving your search engine ranking, and attracting more patients, we invite you to partner with us. Our patient-first technology and customized strategies can completely revamp your practice and help you gain the traction you need.
Don't miss out on the opportunity to revolutionize your healthcare marketing. Contact us today and start your journey towards increased online visibility and patient acquisition with Doctor Genius.
"It has also helped patients not only get in contact with us but also find us and know what this practice is about."
Patient Experience (PX)
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Automate patient communication to keep them informed, happy to share their positive experiences, and eager to learn more about your services.
