If you strive to improve your practice, a Kaizen action plan is a must. This action plan will allow you to make small changes that create continuous improvement for employees, patients, and the practice as a whole. These changes are small but can make a huge impact on your practice’s processes and functions. For this to work, you need to develop and use an action plan.
Plan, do, check and act with a Kaizen action plan
Many practices like the idea of the Kaizen philosophy but do not understand how to implement it. Successful practices often pair the PDCA cycle (plan, do check and act) with the Kaizen philosophy to get results. The two strategies support one another and allow practices to make small, measurable, and sustainable improvements. Also, this strategy involves employees, increasing engagement throughout the practice.
The “Plan” stage
A Kaizen action plan should begin with the “plan” stage. Just as it sounds, practices must plan the strategy before moving to the next step. During the stage, employees identify a problem. For instance, the problem could be something as simple as long wait times. After the problem is determined, the practice must gather data related to it.
Then, the practice must find a solution to the problem. The solution might be avoiding double-booking patients or changing a policy about seeing late patients. Involved parties need to consider the possible outcomes of implementing the solution, as well as a method for measuring its success. All changes must be measurable for the action plan to work.
The “do” stage
During the “do” stage, the practice implements the plan. Someone needs to be in charge of collecting data when implementing the plan. The data should clearly show if the plan helps the practice. All data is carried over to the next stage when the practice determines if the plan is viable.
The “check” stage
Team members should analyze the data during the “check” stage to see if the plan worked as expected. Did it generate the anticipated results? Did the plan help the practice? Is the solution practical and helpful instead of disruptive? Practices need to ask these questions to determine how effective the plan was.
The “act” stage
The “act” stage is the last part of the action plan. If the plan worked, the practice needs to announce the change to all employees. It is also essential to add any changes to practice training materials and handbooks. If it did not work, the practice needs to start the process once again. Some changes do not work, but if practices go back to the drawing board, they will find a solution to the problem.
Make positive changes with Kaizen
A Kaizen action plan will help you make positive changes for your practice. Train your employees on this strategy and have everyone take part in developing a plan. When you open your practice up to suggestions, you can make important changes that improve satisfaction for employees and patients. This will help you retain employees and patients and allow your practice to generate more revenue.
Doctor Genius, located at 2 S Pointe Dr #200, Lake Forest, CA 92630, provides a range of services for practice success. We seek to meet our clients’ needs by providing a variety of marketing, SEO, practice optimization tools, and coaching to transform the healthcare experience. Though we work to provide the most accurate information, the content found on this website is solely intended for entertainment purposes. Therefore, we cannot guarantee that the information provided is entirely correct. You may not use the information on this site to cure, prevent, or diagnose a perceived medical issue. If you have healthcare-related needs, please speak directly to a healthcare professional. Never self-perform medical treatments discussed on this website. All images displayed are also for entertainment purposes only, and personal experiences may differ. Please note that the business tactics mentioned on this site might not be applicable to your industry or practice.
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