Patient Experience (PX)

Keep Patients Delighted and Happy to Return

Automate patient communication to keep them informed, happy to share their positive experiences, and eager to learn more about your services.

 
Doctor Genius Framework

Turn Patient Communication

into a Conversation

The Patient Experience (PX) Platform sends out reminders to patients that start conversations and encourage them to share their positive feedback with others. Our patient-first technology was designed to make anyone, especially patients receiving medical treatment, feel happy, cared for, and heard. Our system uses a tech-forward approach to generate convenient appointment reminders that grant patients the opportunity to provide feedback.

PX Conversion Chart

Patient Experience Features

PX Scheduler

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Patient Engagement

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Patient Reviews

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PX Scheduler

Allow patients to set appointments that are integrated with your PMS calendar. PX Scheduler prioritizes upcoming availability within the calendar and attempts to fill those open time slots.

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Prioritize Filling Your Calendar

Book appointments based on open slots in your calendar.

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Seamlessly Reschedule Appointments

Allow patients to reschedule an appointment based on your practice’s availability.

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Patient Engagement

Use smart and innovative technology to empower and inform patients through our automated appointment reminders and recall campaigns. Here are just a few of the engagement campaigns we offer:

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Appointment Reminders

Send a reminder email to patients a certain number of days before an appointment.

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Patient Recall

Send an email to patients who are due to return for a followup and do not have any future appointments booked.

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Patient Birthday

Send an email to patients on their birthday for a more personal connection to the practice.

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Patient Reviews

Stay ahead of the curve with technology that seamlessly gathers patient feedback so you can position your practice as a proactive and convenient solution for quality care.

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Patient Search
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SMS Review Request

Instead of an email, send an SMS to patients that asks to leave a review for the practice.

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Post Appointment Review Request

Send an email to patients one day after an appointment that asks the patient to leave a review for the practice.

Product Benefits

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    Convenient and Safe
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    User-Friendly Interface
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    Performance Metrics
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    PMS Integration
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    Flexible Configurations
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    Practice Efficiencies
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    HIPAA Compliant

Product Outcomes

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    Stay Connected to Your Patients
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    Saves Time and Money
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    Drive Patient Experience and Loyalty
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    Efficient Communication
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    Keep Your Practice Safe
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    Improved Patient Engagement
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    Streamline Front Desk Operations
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